jdpower

Customers Appreciate Aftermarket Service Providers for Their Convenience, J.D. Power Finds

TROY, Mich.: 30 April 2024 — After experiencing year-over-year slumps last year, overall satisfaction rebounds across the three segments examined in the J.D. Power 2024 U.S. Aftermarket Service Index ...
jdpower

Vehicle Owners Express Lower Satisfaction with Aftermarket Service Providers, J.D. Power Finds

TROY, Mich.: 2 May 2023 — According to the J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study, SM released today, overall satisfaction declines year over year in the three segments that ...
Business Wire

Ease of Doing Business with Aftermarket Service Providers Key Advantage over Franchised New-Vehicle Dealers, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Vehicle owners say the ease of doing business with an aftermarket service facility is a key reason they choose them rather than a franchised new-vehicle dealer for some ...
Morningstar

Tavant Positioned as a Major Player in IDC MarketScape for AI-Enabled Aftermarket/Service Life-Cycle Management Platforms

Advancing next-generation AI and Agentic innovation through deep industry expertise in service life-cycle management Tavant, a global leader in AI-powered service life-cycle management solutions and ...