From adoption to optimization, the next phase will drive innovation without compromising efficiency and sustainability.

Artificial intelligence (AI) is more than just a tech trend—it’s a transformative force that has altered the landscape of modern marketing. The integration of AI into marketing has flipped the ...

Scott Brinker and Frans Riemersma’s “Martech for 2026” keynote opened with a wall of logos — AI agents everywhere. Content production agents deployed by 70% of marketing teams. Customer service ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. CEOs selected one word to describe their companies’ focus in an ...

The "AI Maturity Assessment, 2025" report has been added to ResearchAndMarkets.com's offering. This report presents the results of the survey. It provides a glimpse of the following: Overall maturity ...

Not every company will or should climb the AI maturity ladder at the same speed. Enterprises with scale must move deliberately, testing and tightening before rolling out company-wide. Leaner teams win ...

From ServiceNow’s annual World Forum event in London, which welcomes 5,000 customers, prospects and partners, Cathy Mauzaize shares her views on how organizations are taking advantage of this AI ...

More than half of organizations have yet to achieve full benefits of AI adoption MENLO PARK, Calif., July 15, 2025 /PRNewswire/ -- Protiviti has released the findings of its AI Pulse Survey on AI ...

SAN FRANCISCO--(BUSINESS WIRE)--Sixty percent of artificial intelligence (AI) deployments in the contact center are low maturity, according to a new AI Maturity Benchmark Report by UJET, a leading ...

Rapid, widespread adoption of AI is also making it more challenging for legal departments to evaluate outside counsel. Plenty ...

A recent survey by Gartner, Inc. indicates that organisations with high AI maturity are significantly more successful at sustaining their AI initiatives, with 45 percent reporting that their AI ...

A new playbook sheds light on the role chief artificial intelligence officers will play in the coming years for public sector firms looking to safely and effectively incorporate AI and machine ...