If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

Every day, Amazon sells 12 million products in America, and like with any retailer, a portion of those items wind up getting ...

If you shop on Amazon frequently, it can be tough to keep up with your orders. So if you made a return in the last decade or so and aren’t sure if you ever got your money back, you’d hardly be alone.