An analysis of customer satisfaction scores by digital marketing firm Click Intelligence showed American is the world’s most ...
This article originally published at Chaos erupts at DFW airport after American Airlines plane is doused in jet fuel.
Airlines often sell more tickets than there are seats on a flight, a controversial but legal practice. They argue it helps ensure that as many seats as possible are filled. Major U.S. carriers, ...
In a desperate burst of logic and chaos, she unzips the bag in front of everyone, frantically shifting clothes, then begins ...
Click Intelligence developed an airline Dissatisfaction Index using four indicators to determine the most hated airlines.
The Federal Aviation Administration said staffing was a major cause of flight delays this weekend, though the shutdown ties ...
American Airlines Group Inc. flight delays swelled to more than 1,000 on Wednesday before the carrier was able to resolve a technical issue affecting its aircraft maintenance procedures.