When travelers book a flight with a first-class ticket, they expect an elevated experience that includes attentive service, comfortable seating, and high-quality meals and drinks. But since late ...

Few things heighten travel anxiety like hunger at 35,000 feet. A delayed flight is frustrating. A cramped seat is tolerable. But when the meal you carefully pre-ordered never appears, passengers ...

A server carries a martini cocktail on a tray inside the American Airlines' Flagship First Dining room at John F. Kennedy International Airport in New York. Bloomberg photo by Caitlin Ochs The ...