Four hours after British Airways staff at London Gatwick airport incorrectly prevented a passenger from boarding her flight to Florida, they wrongly turned away another traveller, who was heading for ...

Tempted to ask for that extra in-flight pillow? Or rant about a flight delay? Tread carefully: your airline’s staff may just be working for free. British Airways recently asked its 40,000 employees to ...

LONDON (MarketWatch) -- Chris Bell, the chief executive of U.K. bookmaker Ladbrokes , has stopped all his staff from using British Airways for corporate travel after the airline attempted to bump his ...

British Airways ground staff are continuing to invent their own rules on passport validity to deny boarding to passengers who are properly documented. In the latest incident uncovered by The ...

British Airways staff were concerned about a baby’s insect bite marks, so told the family they needed a ‘fit to fly’ doctor letter (Getty/iStock) A family flying from Shanghai to London said they were ...

A family was banned from boarding their flight after British Airways staff became suspicious of insect bites on their baby's leg, according to a report from SWNS. Expat Jonathan Arthur, 34, and his ...