Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. E.piphany Inc. and Onyx Software Corp. are broadening ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

SugarCRM last week released an upgrade to its open source CRM system, a software package SugarCRM’s founders say they hope will woo customers that would otherwise turn to more expensive commercial CRM ...

BANGALORE, INDIA: CDC Software announced that ISM Inc. has named its Pivotal 6.0 CRM software suite as one of the “Top 15” CRM software packages in the enterprise category for 2008. The Top 15 are ...