It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting. CRM software can be a powerful marketing, sales, and service solution by ...

Discover the top CRM features for business success. Explore a curated list of key capabilities to consider when choosing the right CRM solution, including marketing tools, activity tracking and more.

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

The difference between success and failure in CRM projects has little to do with the technology, according to the findings of a survey released by IBM Business Consulting Services (BCS). The global ...

Given that the on-demand customer relationship management (CRM) market is still evolving and nascent, Microsoft's recently launched Dynamics CRM 2011 Online offering is expected to face competition ...