The internet has transformed the car buying process, but even minor wording choices can cost dealers a sale. According to Shift Digital’s Winning Strategies for Converting Shoppers to Buyers, dealers ...

Car dealers abandon e-commerce sales due to supply issues Lack of online transparency hinders online sales from growing Automakers unlikely to push online selling initiatives Third parties likely to ...

Dealer websites often send a barrage of calls your way if you give them your contact info. Here’s the simple, respectful way to shut it down without burning bridges.

Legitimate car dealers sometimes engage in shady and deceptive tactics. So what happens when scammers decide to impersonate them? Rather than being out thousands, one can end up losing their entire ...

Buying a car for yourself, new or used, can be a very stressful experience, even if you pick the best time of year to do it. It's an absolutely titanic financial investment, possibly one of the ...

Allowing a customer to set the parameters of a car deal via a dealership's website keeps the retailer from being the bearer of bad news. "Transparency sets proper expectations for the consumers," says ...

Buying a car can be a tricky process, and things get even more complicated when the dealer isn't in your region, meaning you can't do the transaction in person. However, shopping outside of your area ...

Walking into a car dealership can feel like stepping onto a chessboard where you’re not quite sure of all the rules. Whether you’re buying new or used, the experience involves navigating financing ...

Santander Consumer USA wants to help more dealers reach potential buyers who need financing to complete delivery, so the company launched Drive Together, a digital retail tool and expansion of ...

Dealers overwhelmingly agree a disconnect in the car-buying process exists between auto retailers and customers and blame lenders at least in part for an inability to deliver the deal information ...

Dominion Dealer Solutions released its second tool for store managers to leverage in less than a week. On the heels of rolling out a monthly payment tool, Dominion Dealer Solutions on Tuesday ...