SAN FRANCISCO--(BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, to ...
IBM Cloud suffered its second major outage this week on Wednesday, once again disrupting essential services and leaving customers worldwide unable to log in or manage their resources. The incident, ...
Cloud infrastructure powers today’s large-scale distributed applications and software-as-a-service (SaaS) ecosystems. A 2021 O’Reilly report shows that over 90% of global organizations rely on the ...