With a simple download of the Cox app to your smart device, you’ll gain access to the tools you need to manage your Cox services and account effortlessly. (Cox Communications photo) For consumers, ...

ARLINGTON, Va. (ABC7) — When's the last time you took a good look at your cable bill? A whistleblower claims some sales representatives at Cox Communications created bogus customer accounts to line ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won't force users onto plans with slower uploads. As ...

Good customer service is good business, and this is especially true of the dynamic and competitive telecommunications industry where customer service can be the key differentiator in setting companies ...

For years, cable companies have been doing everything they can to steal chunks of the $60 billion of yearly revenue generated by telephone companies on voice plans for U.S. consumers. Atlanta-based ...