Standard work is a visual guide to accomplish a job quickly and accurately. Using standard work increases the speed of production, improves quality, and creates a more enjoyable, predictable and safe ...

I’ve spent my career in and out of heavy manufacturing facilities, and I’ve seen dozens of leaders fall into the same trap: They try to dictate operational excellence from a desk. They believe if they ...

At a Veterans’ Affairs primary care women’s health clinic, primary care providers (PCPs) are responsible for monitoring patients who are prescribed opioids. The majority of patients don’t receive ...