Real estate transactions are rarely stress-free. A home purchase or sale might be the most significant financial commitment a person makes in their lifetime, and many sales are layered with ...

"It may be a cliché that 'failing to plan is planning to fail,' but there is truth to this expression," writes Scott Coffina. It has been said that when everything’s a crisis, nothing’s a crisis. But ...

One of the greatest challenges facing the field of crisis management is the cold hard fact that the most disparate and seemingly unrelated crises have a strange way of linking up—and thus doing even ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. As the drama over Elon Musk’s efforts to buy Twitter continues, so ...

In 1986, I founded the USC Center for Crisis Management (CM). From its very beginning, I had a number of graduate students conduct interviews with as many executives with whom we could talk in order ...

An "incident" is defined as unplanned downtime, or interruption, that either partially or fully disrupts a service by offering a lesser quality of service to the users. If the Incident is major, then ...

Leading by Example During a Crisis is a timely and vital addition to the literature on crisis leadership. It is an essential resource for anyone working to support teams through change, trauma, or ...

In a world where the reputations of politicians and celebrities can turn on a dime thanks to the power of social media, here’s a look at some of the most notable PR saves and fails of the year. Savvy ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. This article is more than 3 years old. Making assumptions about ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...