Even for the best leaders, there will always be uncomfortable conversations. Handling them takes knowledge and experience.

Without these skills, you're navigating your most critical leadership moments blind. Here’s how to change that pattern.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Magdalena Nowicka Mook We ...

arises when raising difficult topics. This universal challenge affects professional settings, personal relationships, and social interactions alike, creating barriers to effective communication when ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ significantly from our own.

Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Sheila Heen is the author of the books “Difficult Conversations” and “Thanks for the Feedback.” A few years ago, I heard her speak at a Global Leadership Summit in Fort Wayne. In her speech, she made ...

The only way to appropriately handle conflict is to actually deal with it. Most people avoid difficult conversations with loved ones because it makes them feel uncomfortable. Unfortunately, if you ...