In today’s hypercompetitive business environment, agility and integration are no longer optional; they are strategic ...

HSO, which is backed by Carlyle Group, has acquired CRM Dynamics, a Mississauga, Ontario-based provider of customer relations management solutions using Microsoft Dynamics 365. No financial terms were ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

With Dynamics 365 F&O, DBSync becomes the most complete data movement platform for Microsoft Cloud, unifying Dynamics, Azure, and multi-cloud data replication. Microsoft has done an great job ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Will Microsoft Dynamics exist five years from now? I don't think it ...