In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

Freshdesk announced today that it has acquired Banglaore-based startup Pipemonk for an undisclosed amount. Pipemonk helps companies move data between cloud platforms, which should come in handy for ...

Tiger Global Management-backed Freshdesk, which provides a SaaS-based customer support platform for enterprises, has acquired video chat software 1Click.io for an undisclosed amount. This acquisition ...

TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and team collaboration, today announced that its remote assistance platform is ...

We compare the reporting, security, ticket management, and other features of Freshdesk and Zendesk to see which help desk software solution better suits your business needs. Our team tests, rates, and ...

Bangalore-based startup Chatimity is the latest in a series of acquisitions made by customer engagement software provider Freshdesk in a little over a year. Chatimity, founded in May 2011 by former ...

We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...

Freshdesk, an Indian startup that offers a cloud-based customer support platform, has raised $5 million in financing led by Tiger Global Management with previous investor Accel Partners participating.

Chennai-based enterprise software startup FreshDesk has acquired mobile-first user engagement platform Konotor. The third acquisition by the startup in 2015 depicts its mission to deliver omni-channel ...