Technologies, including chatbots, promise to make life easier. But removing the friction, or effort involved in thinking, has ...

We’re being sold a world where there’s no room for reflection or spontaneity. This is the Black Mirror stage of capitalism, says Alexander Hurst, who writes for Guardian Europe from Paris ...

The machine doesn’t care what it’s making—only that it’s making it fast. Frictionless systems optimize output. But meaning, memory, and margin live in the mess it leaves behind. The great smoothing is ...

I'll be honest—friction is pretty complicated. Imagine that I have a block of wood sliding on a table. In some way, the atoms on the surface of the wood block are interacting with the surface atoms on ...

The familiar heat, wear and general grinding to a halt of friction are all caused by what's going on at the microscopic level when two things rub. And down there, even the smoothest surfaces usually ...

Why do some people create friction in their workplaces? According to Bob Sutton, a professor of organisational behaviour at Stanford Graduate School of Business, some folks are oblivious when their ...

I spoke with Bob Sutton about his new book, The Friction Project. Sutton is an organizational psychologist and best-selling author who studies leadership, innovation, organizational change, and ...