A new analysis identifying airlines with the worst customer satisfaction worldwide has placed American Airlines at the top of ...

Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines reached a new record in 2024. According to a new report, last year was the fourth ...

Flying may bring no end of headaches these days, but by the numbers it's still the safest way to travel. Picking one of these airlines could cut down on hassle.

United Airlines CEO Scott Kirby said struggling no-frills rivals such as Spirit and Frontier are on a path to “going out of business” because of their poor customer service. The outspoken Kirby called ...

According to data from the Federal Aviation Administration (FAA), approximately 2.9 million people travel by plane in the United States every day. Frontier Airlines operates over 500 flights every day ...

Frontier and Spirit are two of the most popular ultra-low-cost carriers, but which is the better airline, and which offers the better value? Frontier and Spirit are two of the most complained-about ...

A male traveler was just trying to check in for his flight to get home from a business trip when a couple Frontier employees appeared to make checking in wayyy more difficult than it had to be. The ...

Kirby criticized no-frills carriers like Spirit for prioritizing cheap costs over customer service. He poked fun at one ULCC for charging $99 for a carry-on and then giving the agent a commission. The ...