Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

Frontier Airlines removed a well-known service option from its menu — telephone communications. If you need to speak with a customer service representative, you’ll have to do so solely through digital ...

(CNN) — Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last ...

I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

If you’ve ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...

You can only reach Frontier customer service by phone during a specific time window unless you're a Frontier elite. Many or all of the products on this page are from partners who compensate us when ...

Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of “fully digital communications.” The Denver-based ...