Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Hotels, restaurant chains, and related tourism services have been subject to a range of techniques when it comes to cybercrime; the compromise of Point-of-Sale (PoS) terminals to harvest guest data, ...

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Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

“Pickleball courts and weekly meetups, game nights, specialty happy hours, self-guided historic tours, and free yoga on ...