There is a new warning for travelers after researchers, posed as hackers, expose a security flaw that could open millions of hotel-room doors. The good news is, they're helping to fix the problem ...

Google Wallet has introduced support for hotel card keys. Unfortunately, hotels will have to work with Google to add support and so there’s virtually no options yet. The first hotel to offer the ...

I have written about 3 reasons to always get two hotel room keys when you travel. After publishing that article, I received several emails from readers saying that they thought you should never throw ...

Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the ...

Have you ever checked into a hotel and wondered what information is stored on your key card?Our viewer Mary reached out to Rossen Reports, concerned about her personal information.She asked, “A tour ...

Traveling has always come with complications. Our By The Way Concierge column will take your travel dilemmas to the experts to help you navigate the new normal. Want to see your question answered?

DEAR HELOISE: I was told that cards used for keys in some hotels and motels should be destroyed and not returned to the hotel or motel because they contain important information, including your ...