Beijing's 12345 hotline has processed more than 150 million inquiries and complaints since 2019, handling requests from the city's 22 million residents and growing number of foreign visitors, ...

The Evaluation Report on Worldwide City Hotline Services and Governance Effectiveness (2024), released by the Worldwide City Hotline Services and Governance Effectiveness Evaluation Team and compiled ...

BEIJING, Dec. 20 (Xinhua) -- Braving the chilly winter morning, Guo Changyi, a bus driver for Beijing Public Transport, arrived at the company office before sunrise to inspect and clean the bus and ...

BEIJING, Dec 19 (Bernama) -- Beijing’s 12345 Hotline, a vital lifeline between the Chinese government and its citizens, has emerged as a golden calling card for understanding the city and experiencing ...

BEIJING, Dec 18 (Bernama) -- With a single phone call, public issues can be resolved without the need to navigate complex government departments. That's what Beijing's 12345 hotline does – an ...

Chief Director Xu Jieqin (center) with documentary filmmaker Kim Holland (left) and Artisan Gateway CEO Rance Pow during a question and answer session following the Los Angeles premiere of Hotline ...

The Japanese and Chinese defense ministers inaugurated their long-awaited hotline on Tuesday as a step to build trust and improve communication at a time when Japan and other neighbors are concerned ...

On September 22nd and 24th, 2025, the Chinese documentary film Hotline Beijing was screened at the Harmony Gold Theater in Hollywood, Los Angeles, and the Memor Museum in Manhattan, New York. Deputy ...

BEIJING, Dec. 20 (Xinhua) — Braving the chilly winter morning, Guo Changyi, a bus driver for Beijing Public Transport, arrived at the company office before sunrise to inspect and clean the bus and ...

BEIJING, Dec. 19, 2024 (GLOBE NEWSWIRE) -- Beijing, through "Swift Response to Public Complaints" reform, has pioneered a new paradigm of megacity governance driven by citizens' concerns, and ...

BEIJING, Dec. 19, 2024 (GLOBE NEWSWIRE) — Beijing, through “Swift Response to Public Complaints” reform, has pioneered a new paradigm of megacity governance driven by citizens’ concerns, and ...