To begin with, Sheer said to be honest about the outcome. “Tell the patient ‘Maybe’ and ‘We will try.’ Have a plan A and plan ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

AUSTIN (KXAN) — When you think of artificial intelligence, you probably think of Siri and self-driving cars. But one Texas professor is bringing it into her classes to help physical therapy students ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

Every dentist has probably had patients with unrealistic expectations, a penchant for practice-hopping, or not complying with treatment plans. One presenter at the Chicago Dental Society 2025 ...

No matter how hard you try, you will always receive some complaints. Sandra Jones, executive vice president of ASD Management, offers “dos and don’ts” on how to handle complaints from patients, ...

LAS VEGAS — Early in his career as a physician associate in dermatology, Joe Cari, MPAS, PA-C, received a negative online review from a patient that really got under his skin. Joe Cari, MPAS, PA-C "It ...

Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...

ROCHESTER — Confusion about how to get to Mayo Clinic, where to park and what building your appointment is in isn't a new phenomenon for patients who travel to Rochester, especially for the first time ...

There are now more than 1,000 confirmed cases in the U.S. With over 1,000 confirmed cases of COVID-19 in the U.S. and more than 7,000 tests administered, you start to wonder what hospitals are doing ...