A guide to VoIP, the technology that lets you make voice calls over the internet

VoIP (Voice over Internet Protocol) is a system for transmitting voice calls over the internet, rather than a phone line.
Computerworld

Call Centers Build on IP

With IP telephony just starting to gain a foothold in many organizations, it’s not surprising that research firm McGee-Smith Analytics in Pittstown, N.J., estimates that just 1% of the 80,000 call ...
InfoWorld

IP call centers will do well despite VoIP slowdown

Sales of IP contact centers will grow in 2009, but probably not as dramatically as they did in 2008 due to an expected slowdown in sales of IP telephony gear, according to a new Infonetics report.
Computerworld

TrixBox Pro provides free IP calling for SMBs

A small vendor of open-source voice-over-IP (VoIP) products based on the open-source Asterisk private branch exchange software announced a product today that allows small and midsize businesses to ...
JD Supra

FCC proposes rule to close non-IP network loophole used by robocallers

On April 28, the FCC announced the adoption of a Notice of Proposed Rulemaking (FCC 25-25) aimed at closing a loophole that allows robocalls to bypass caller ID authentication tools. According to the ...