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Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

AMSTERDAM--(BUSINESS WIRE)--Management and technology consultancy BearingPoint today announced a new partnership and close collaboration with Swish AI, the pioneering force in AI-driven IT Service ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

In the early days of mobile computing, IT rushed to cope with all the associated mania by embracing mobile device management (MDM) tools. But while the rise of mobile computing clearly caught many ...

To find the right analytics tool for ITSM, the SysAid team vetted and tested the leading BI solutions on the market. Qlik® came out on top. A Leader in 2015 Gartner Magic Quadrant for Business ...

"ServiceNow (US), BMC Software (US), Broadcom (US), ManageEngine (US), Ivanti (US), Zendesk (US), Freshworks (US), Solarwinds (US), Atlassian (Australia)." Cloud ITSM ...

Dallas, Texas, July 17, 2020 (GLOBE NEWSWIRE) -- The “Cloud ITSM Market by Solutions (Operations & Performance Management, Service Portfolio Management, Service Desk Software, Dashboard Reporting & ...