Microsoft recently issued a free upgrade to its Business Contact Manager extension to Outlook, a small-business CRM solution. The upgrade makes Business Contact Manager (BCM) a somewhat more ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

Microsoft Corp. has launched a new customer relationship management tool for small to medium-sized businesses not yet ready for the enhanced Dynamics 365 platform. Outlook Customer Manager, an Office ...

Customer relationship management (CRM) and sales force automation (SFA) applications can be a boon to any sales- or service-based business. CRM solutions help you manage, streamline and improve the ...

Microsoft has previewed the next version of its CRM software, which is expected to reach customers by the end of the year. With CRM 3.0 will come a special edition for small businesses and a ...

CORNELIUS, N.C. – Customer Connect Associates has landed a contract to install Microsoft Dynamics CRM 3.0 a Taylor Data Systems. The customer relationship management product is a new release from ...