Newcastle United have admitted that fans are facing problems with their ticket system. An official announcement (see below) ...

Most organizations require a trouble ticketing system. Whether it is for streamlining customer support requests, managing maintenance issues or scheduling work, a trouble ticketing system ensures that ...

FORT JACKSON, SC -- Fort Jackson's Network Enterprise Center recently received training to institute a new web-based program aimed at providing better customer service. The new trouble-ticket system, ...

Hundreds of people are reporting the ticket scanning system at the Magic Kingdom is down.The downed system means thousands of guests had to wait outside the gates for hours this morning.WESH 2 News ...

Security is always only as strong as the weakest link. For many years, IT security managers have realized that, more often than not, the weakest link is human. Be it the end user who inadvertently ...

With osTicket deployed, one of the first things you'll want to do is add Agents. Find out what agents are and how to add them. TechRepublic Get the web's best business technology news, tutorials, ...

About 700 people pushed and shoved and organizers threatened to shut down a World Cup ticket center as fans scrambled for a last chance to watch the tournament's biggest games - only to discover that ...

Newcastle United have admitted that fans are facing problems with their ticket system. An official announcement (see below) ...