Forecasting and valuation are important parts of running a business, helping business owners to determine how much their business is currently worth and how the business is likely to grow in the ...

It’s popular to think that the best, most successful innovators are experts at innovating. The assumption drives much of what’s taught in schools, and marketed by brands to the media. Innovation is a ...

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail landscapes ...

Traditionally, career paths have long been a predictable progression—starting in entry-level roles, advancing to mid-level management, and then ultimately climbing to senior leadership. While this ...

Geneva’s staid old lakefront hotels looked like Chicago during a political convention last week. In crowded bars and smoke-filled rooms, politicians hammered out compromises, lined up voting blocs, ...