Intelligence? Some of the most successful executives were average students. Competitiveness? Conference rooms don't need any more locker room-style pep talks. Wiliness? Bosses need to inspire trust.

January 2017. I was sitting at my desk at a TV network, intending to work, but distracted by all the noise on social media. Videos circulating the web of people at odds with each other — yelling, ...

In any negotiation, people want two things out of the conversation — to get what they want and still walk away with the relationship intact. The good news is, you can get both outcomes — by leveraging ...