As the healthcare industry works to improve access to care, the use of pop-up clinics and other drop-in locations is gaining popularity. Considering reliable transportation is a key social determinant ...

Many IndustryWeek readers will be familiar with the use of a quality management system (QMS) to establish quality objectives. But as the name implies, a QMS is more about managing quality than ...

The hospitality industry has always thrived on personal interactions, with managers and staff physically present to oversee operations and ensure the highest level of service. However, as technology ...

It seems that food and beverage product recalls are occurring almost weekly, despite a rise in federal and industry regulations. In fact, according to a recent article, the U.S. Food & Drug ...

A quality circle is a participatory management technique that enlists the help of employees in solving problems related to their own jobs. Circles are formed of employees working together in an ...

Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

Quality management systems are really just about one thing: quality. But assuring quality in your products and services has a nice ripple effect of increasing customer satisfaction and keeping them ...

In the simplest of terms, it is a challenging time to develop a successful spine center, and the challenge is growing. Hospitals and physicians are under greater scrutiny by the government, payors, ...

DQM is becoming a core capability for organizations that need to make better decisions with data. What are the responsibilities of different roles in DQM? Image: WrightStudio/Adobe Stock Data quality ...

Editor's Note: IndustryWeek has been reviving archived articles of interviews conducted by our editors with the "gurus" of quality -- Deming, Juran, Crosby, and in this article, Armand V. Feigenbaum, ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

The EPO has come in for some criticism of late. Over the past few months, the office has faced claims from both industry representatives and its own staff that patent quality standards are slipping.