OTTAWA, March 4, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW) today announced the acquisition of contact center supplier OAISYS, a leading developer of integrated call recording and quality ...

Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 ...

DALLAS--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced a strategic partnership with Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud ...

Integrated, brand-trained GenAI tools can automate up to 90% of product-related customer queries with highly accurate and human-like responses Modern contact centers face growing challenges. They ...

LITTLE ROCK, Ark.--(BUSINESS WIRE)--Windstream Enterprise (WE), a managed communications services provider, has enhanced its XCaaS service to include Mitel’s Virtual Agent and Agent Assist solutions ...

On Tuesday, the Ottawa-based business communications company announced that it has acquired Arizona-based call recording software maker OAISYS for an undisclosed amount. After reveling in the glorious ...

Mitel acquired Toshiba’s business phone systems in 2017, and access to the communication giant’s products and services has only strengthened the Canadian company’s reach into the worlds of both PBX ...

OTTAWA, Ontario, Canada-- Mitel, the trusted provider of IP communications solutions and applications that deliver business process improvement, today announced the introduction of the Mitel Customer ...

Burnaby, British Columbia - Mitel, a leading provider of IP communications solutions, today announced that SynchroSERV, Bentall Capital's Tenant Service Contact Center also known as ClikFIX, has ...

VMware and Mitel yesterday announced an integration of Mitel's Unified Contact Center Solution and Unified Communicator Advanced client software with VMware View, which allows customers to deliver ...

Mitel CX is an all-in-one, AI-assisted customer experience management platform designed to enhance customer engagement across all levels of an organization, from frontline staff to back-office ...