Office Depot is under fire for services that a former employee believes take advantage of unsuspecting customers. The retailer says it helps about 6,000 customers per week with its free PC health ...

For the vast majority of computer users, we defer to the experts if we get an issue. Some of us may be able to open the case, hammer out a few keystrokes, and perform fancy tech voodoo, but the rest ...

An office supply retail store, Office Depot, is currently in hot water after its employees were reportedly deceiving customers, by saying that computers brought in are infected with malware. The ...

Staples and Office Depot, the top two office supply retailers, agree that employing a mobile staff of trouble-shooting computer experts is a good way to enhance sales, margins and customers service, ...

Office Depot and OfficeMax have both been caught using diagnosis software that claims brand-new PCs are infected with malware, then offering to charge consumers $150 to $200 to remove it. Analysis of ...

WASHINGTON – Naturally, given the rising flood of adware, spyware and sophisticated phishing attempts to access our personal data, people are scared and increasingly willing to pay for protection. But ...

ORLANDO, Fla. — The Federal Trade Commission said it will mail refund checks to people who paid for repairs and technical services when they took their computers to Office Depot or Office Max stores ...

The bargain season for back-to-school shopping begins next week, but read the fine print. Office Depot will sell a Hewlett-Packard desktop PC complete with a CRT monitor and printer for $99. The ...

Several thousand Washington state residents are expected to get refunds for computer repair services that they allegedly didn’t need. Office Depot and a California-based firm agreed earlier this year ...