This article appears in the November 2009 issue of Cards&Payments. Credit card issuers grappling with rising printing and postage costs are reviewing their statementing policies. Although the ...

PORTLAND, Ore., Nov. 16, 2010 /PRNewswire/ -- Regence has launched a new service that allows eligible members to make the switch from paper explanation of benefits (EOB) statements to automated online ...

"The long-term benefits for banks of moving to paperless far outweigh giving a small incentive to customers upfront," says Chris McGee, a managing director at AArete. Banks often passively nudge ...

Citibank's "beta program" is one of many attempts by companies to push customers to opt for digital documents in lieu of paper statements. Citibank required a number of credit card customers to give ...

In an effort to relieve pressure on the environment, The Hartford Financial Services Group, Inc. (NYSE: HIG) has launched Project Re-Leaf, in which the insurance and wealth management company will ...