The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...
In a lawsuit filed in a federal court in Maryland on Monday, Democracy Forward said SSA did not respond to multiple records ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
Fast-moving changes at the Social Security Administration by the Trump administration's so-called Department of Government Efficiency have prompted concerns that it may be more difficult for ...
WASHINGTON — The Social Security Administration’s new chief is promising to overhaul the agency’s system of clawing back billions of dollars it claims were wrongly sent to beneficiaries, saying it ...
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