Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

DUBLIN--(BUSINESS WIRE)--The "Speech Analytics Market Research Report: By Offering, Type, Enterprise Size, Application, Industry, Geographical Outlook - Global Industry Analysis and Growth Forecast to ...

ATLANTA, June 26, 2006 - Nexidia, the leading provider of audio search and speech analytics solutions for government intelligence, contact center management, and Internet media, today announced the ...

Companies try to serve their customers by providing what they believe is stellar service. Many have dedicated contact center staff, and are committed to doing right by the people who are buying ...

The overpromising and under delivering of Speech Analytics Software is placing the business intelligence captured from customer interactions at risk. Many myths and secrets are revealed in a new ebook ...

Twilio announced Tuesday it had acquired Ytica, a 14-person Czech software firm that sells tools for call centers. Twilio plans to combine Ytica's tools with its Flex product, which is expected in ...

WALTHAM, MASS., Oct. 20, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with NTT ...

A team of researchers from the New York City-based Icahn School of Medicine at Mount Sinai created a speech analysis tool to predict psychosis onset in at-risk youth patients. For the study, the ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Aural Analytics, Inc., the industry leader in speech neuroscience and speech analytics technologies, announced today the initiation of a multi-product pivotal study ...

Computer-based analyses of speech transcripts obtained from interviews with at-risk youths were able to predict which youths would later develop psychosis within two years, with an accuracy of up to ...