A degree in a tech field is one way to stand out on the job market. Practical experience is another. Jobs for college students majoring in tech accomplish both at the same time. Getting a job in ...

This real-world example of a job description for a Technical Support Manager can help you create a job posting that will attract highly qualified candidates. It’s also useful in crafting a resume that ...

The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

If you thought that humble support technician was going the way of the telephone operator, you are in for a pleasant surprise. Job openings for the man or woman who picks up the phone when you call ...

The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay. Remote work is reshaping ...

Extroverts are a group that tends to be high-energy, outgoing, and attracted to socializing. According to Psychology Today, the majority of Americans are extroverted. While many imagine the ...

JPMorgan Chase & Co (NYSE:JPM), the biggest U.S. bank by assets, is slashing its technology support workforce in corporate and investment banking division following a revenue dip, Bloomberg News ...