I wasn't sure what forum to best put this, but I figure here's as good as any.<BR><BR>What ticket tracking software do people like for helpdesk/support? the big need is that it needs to be able to ...

MONTREAL -- MagnaTech, a software developer for the travel trade, based here, rolled out TRIP UTM, an "unused ticket manager" that scans for open items and automatically e-mails warnings to the travel ...

Anyone know of or can recommend a ticket tracking system that integrates with an ACD ( http://en.wikipedia.org/wiki/Automatic_call_distributor)? Phone call comes to ...

Last month, the Federal Trade Commission sued Ticketmaster and Live Nation for illegal ticket-selling practices. Ticketmaster ...