FARMINGTON HILLS -- Gale, part of Cengage Learning and a publisher of research and reference resources for libraries, schools and businesses, Monday announced a totally redesigned user interface for ...

If you are thinking about or are in the early stages of building a virtual reference service for your library, implementing a Virtual Reference Companion (VRC) Resource is a great place to start. I ...

Virtual reference services encompass the provision of research guidance and information support by academic libraries through digital channels rather than face-to-face encounters. Since their ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

Share on Facebook (Opens in new window) Facebook Share on X (Opens in new window) X NORRISTOWN – Libraries have always had more to offer than many people realize, but there’s probably no better time ...

eBook lending for libraries is still an issue for many reading consumers, and frustration on both sides of this issue still plagues both libraries and publishers. While libraries are concerned with ...

The online revolution hit no publishers more directly than those that specialize in reference material. With so much information readily available electronically (some accurate, some… not), several ...

Note: This event has filled up, but please check back Friday, March 27 for the recording of this webinar. Your physical library may be closed, but you can still offer direct services to your patrons.

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...