There’s not a business around that hasn’t had its FY20 strategic plans tossed into the dumpster because of the COVID-19 virus. As Mike Tyson said, “Everyone has a plan until they get hit in the face.” ...

Is Hoshin Kanri too hard? With roots in Japanese manufacturing, this Lean, PDCA-based methodology unites strategic and operational work but is often associated with complexity. Learn how to simplify, ...