The sender or receiver of a missing UPS package can open a claim with the company for a full refund at the UPS claims site.

Some of the more well-known package delivery services are FedEx and United Parcel Service. Both have been serving the U.S. for a long time, becoming household names and go-to choices for parcel ...

PHILADELPHIA -- A change to how some packages are delivered is causing confusion for some customers. UPS SurePost packages are no longer being delivered by the United States Postal Service after a ...

UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't ...

Thousands of U.S.-bound packages remain in postal limbo due to the imposition of onerous new customs regulations brought in by the Trump administration, with reports that global shipping firm UPS has ...

The company utilizes a program developed by UPS Capital called DeliveryDefense that uses AI and machine learning to generate a delivery risk assessment based on two years of UPS delivery information, ...

If the approximately 340,000 UPS employees represented by the International Brotherhood of Teamsters decides to walk off the job at the beginning of next month, you could face longer wait times for ...

One Canadian business owner said that he's starting to use FedEx instead of UPS as UPS shipments face delays and confusion ...

Not receiving your packages on time? A few delivery services might be the blame. According to a report, an expire contract agreement between UPS and the US Postal Service has delayed millions of ...

U.S. Postal Service (USPS) workers will no longer deliver UPS SurePost packages after the government agency's contract with the parcel service expired this year. The International Brotherhood of ...