What's the worst thing you've seen someone do at a hotel? For Lynne Goldberg, it's the check-in bully. Check-in bullies are the most demanding hotel guests. They push to the front of the line and make ...

Consumer group Which? has ranked hotels based on customer feedback - with pub chain Wetherspoons given a 'great value' gong and Premier Inn losing Recommended Provider status as it slips down the list ...

“He was doing his workout in the hallway,” recalls Rogers. “It was really obnoxious.” Rogers knows a thing or two about working out — he’s a personal trainer himself — but he says there’s a time and a ...

Iberostar, Paradores and RIU came joint-first in a table ranking international hotel brands based on a survey carried out by 2,000 Which? members. The lowest-scoring brand overall is French-owned ...

Inconsiderate hotel guests disrupt other travelers with excessive noise and disregard for hotel rules. Guests should be mindful of hallway conversations, especially during quiet hours. Three questions ...

A new survey from Which? of more than 6,000 people has ranked the best and worst hotel chains - with some surprising results.

A pub hotel group has come top of the table and beaten the likes of Marriott and Hilton in Which?’s hotel rankings, whereas Britannia has come last for the twelfth consecutive time.

Planning a trip? Looking to invest in a hotel brand? If you answered yes to either of these questions, then the following information is imperative. The American Customer Satisfaction Index rated 24 ...

Britannia Hotels has been named the worst hotel chain for the twelfth year in a row. The group once again came bottom in the ...

Bad manners are ruining hotel stays. Experts share the most common guest faux pas and how to avoid being that traveler.