Zendesk Guide is a revamped knowledge base product featuring the Answer Bot, an artificial intelligence (AI) assistant, and a new, agent-focused content creation app. Our team tests, rates, and ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with ...
SAN FRANCISCO--(BUSINESS WIRE)--Today Zendesk, Inc. (NYSE: ZEN) announced it surpassed a $500M annual revenue run rate, making it the fastest growing dedicated customer service and engagement platform ...
Software-as-a-service provider Zendesk (NYSE: ZEN) posted its first-quarter results after the market closed on May 4. The company's paying customer base now exceeds 100,000, and revenue continues to ...
Over the last several years, Zendesk has been making the transition from a company that caters mostly to small businesses to one with larger enterprise customers — and their revenue reflects that. The ...
Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...
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