Adults self-report their pain on a one to 10 numerical score, while children can point to an equivalent face scale — from a green smiling face to a red crying face — to indicate their pain. Newborns, ...

AllergyAware e-learning course significantly improved school personnel's anaphylaxis knowledge and confidence in using epinephrine auto-injectors. Food allergies increase anaphylaxis risk, impacting ...

Opinions expressed by Entrepreneur contributors are their own. Whether in a formal or informal setting, the ability to conduct research and impart knowledge has always been a crucial part of human ...

More businesses than ever are finding this the right time to invest in customer service training as we head into the post- (or, I should say, nearly post-) pandemic era. And they’re right to want to ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 5 years old. For me (as a customer ...

The 2021 Raspberry Pi & Arduino Bootcamp Bundle is currently on sale for $19.99 – that's less than $4 per included course, a significant saving considering each contains $199 of value. Share on ...

Opinions expressed by Entrepreneur contributors are their own. Referring to an uncertain business climate, investor Warren Buffett said, “Only when the tide goes out do you discover who’s been ...