The company's new features hope to reduce stress for merchants while boosting ROI. Here's how to try them out for your business.

OpenAI emphasizes that companies don’t need to register with ChatGPT to take advantage, as payment validation will be handled by PayPal. This should significantly reduce the risk of fraud for both shoppers and merchants, at least according to PayPal CEO Alex Chriss.

OpenAI and PayPal announced a partnership to embed PayPal’s wallet in ChatGPT, enabling "chat to checkout" payments starting in 2026. The move leverages OpenAI’s Agentic Commerce Protocol and opens thousands of merchants to the chatbot.

Merchants also stand to benefit from the expanded partnership between Mastercard and PayPal. The initiative from the two payments companies lets businesses that offer shoppers the option to use PayPal Checkout to participate in AI-powered commerce. And it allows merchants to avoid complex technical requirements, according to the press release.

PayPal saw a slowdown in payments activity in September that continued into October across both the U.S. and Europe, as consumers became more selective in their purchases, CFO Jamie Miller told analysts on a call.

Security experts have raised the red flag over attacks on users as PayPal warns: Do not pay, do not phone. Here’s what you need to know and do.

PayPal's new role as ChatGPT's default wallet cements its AI-commerce leadership and draws ETF investors seeking fintech growth exposure.