Managing stress in a shop where downtime equals dollars. Part One of a three-part series There are days in a shop when pressure builds fast. The bays are full, the phones are ringing, parts are late ...

As organizations invest in workplace technology and artificial intelligence, a more basic issue continues to undermine performance: Employees are missing critical information that affects how they ...

A shop’s most advanced diagnostic tools and highly trained technicians will not matter if front counter staff are not trained to keep customers coming back, according to a shop coach and owner. Owners ...

DRiV has added to its Wagner braking portfolio with new offerings across brake pads, rotors and brake hardware. The additions ...

Snap-on released the Apollo Gen 4 scan tool, designed to support professional technicians with advanced diagnostics and intelligent insights. It’s built to handle everything from routine maintenance ...

Generative AI is quickly becoming a common shopping tool for consumers, influencing how they compare products, search for deals and make purchase decisions, new survey findings show. The survey from ...

Self‑taught learning is rapidly reshaping resumes and hiring decisions across the workforce, as online tutorials and short‑form digital courses gain credibility but create new challenges for employers ...

The Canadian automotive sector is facing a mix of global and domestic pressures that are reshaping investment decisions, product planning and long‑term growth expectations, according to an industry ...

Nearly all Canadians say rising living costs and economic uncertainty are putting pressure on their finances, prompting widespread changes in how households spend, save and manage money, according to ...

Service advisors are more likely to recommend and sell repairs they understand, making targeted sales training a powerful tool for shops and parts manufacturers, according to a repair and service ...

New vehicle dealers have rebuilt and expanded their presence in the do‑it‑for‑me repair market, reversing losses suffered after the 2008 recession and gaining share through changes in service strategy ...