SMBs are pouring more into marketing but still guessing at what works. New data shows rising budgets, AI growth, and shaky ...

Younger shoppers are turning to banking apps instead of merchants to resolve billing issues. As disputes rise, retailers risk ...

Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and ...

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some ...

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some advertisers and renewed pressure for others. Younger shoppers are turning to ...

More than half of the roughly 46 million adults in the UK have Web access and nearly a third of them are frequent online users, according to new data released Wednesday by ForresterResearch. As part ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Mobile shopping apps have, in the midst of the pandemic, become central to online retail operations, and they’re clearly here to stay. In fact, by 2021, mobile e-commerce, or m-commerce, sales are ...