These customers will be able to enjoy free refills on hot brewed or iced coffee, or hot or iced tea during their visit. Starbucks says folks must have their first beverage served in a ceramic mug, glass or personal cup — no disposable vessels — to receive free refills.
Unionized Starbucks baristas in Los Angeles won catastrophe pay after the company allegedly required employees to keep working during the wildfires.
Starbucks is cutting 30% of its food and beverage menu to simplify operations, reduce wait times, and improve the customer experience.
Companies including Amazon, Starbucks, McDonald's, and Google are participating in relief efforts for the Los Angeles fires.
Starbucks chairman and CEO Brian Niccol said in a virtual quarterly update message that the company is planning a roughly 30% reduction of the menu, which will affect both food and beverage items. The process to “pare down” the menu has already begun, and will be complete by the end of 2025’s fiscal year, Niccol told investors.
All company-owned Starbucks locations will default to ceramic mugs for customers consuming beverages in stores, and will also bring back condiment bars this week.
Several policies are returning to Starbucks' locations in United States and Canada, including free refills, as well as milk and sugar stations.
The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards members or not.
The pay for Starbucks CEO Brian Niccol, formerly with Chipotle Mexican Grill, is one of the biggest compensation packages in corporate America.
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Companies like healthcare platform Sesame and others are launching dedicated efforts to provide victims of the California wildfires with vital resources.