Air traffic controllers are deemed essential and are required to work even without compensation. Pay for time worked during a shutdown is normally distributed once the government is up and running again. But Duffy says those who are found to be “problem children” may instead be removed from their jobs.

An analysis of customer satisfaction scores by digital marketing firm Click Intelligence showed American is the world’s most loathed airline carrier.

NBC Bay Area Responds to a South Bay man whose suitcase was mangled after he returned home from a trip to Florida.