Firstsource recognized as a 'Leader' for the second consecutive year in Avasant's Mortgage Business Process Transformation ...

TP (formerly Teleperformance) in the Philippines—leader in digital business services—officially opened its newest and most advanced campus TP McKinley, further expanding its presence in Taguig City ...

As India continues to emerge as one of the most important frontiers of technology transformation globally, Aditya Jayaraman's ...

Gen AI is accelerating ongoing shifts in the legal industry, putting more pressure on law firms to redefine their ...

Integrated technology operations, once the stronghold of IT firms, are now being executed meaningfully by companies that began as BPMs or BPOs.