The union claims 400 call centre jobs have been outsourced as part of an offshoring plan between WestJet and Telus Digital ...

WestJet’s plans to transfer hundreds of its Calgary-based call centre jobs to El Salvador is a betrayal of Canadian workers, says a union attempting to bring the employees into its fold.

While Myanmar is notorious for its many scam call centres, one group decided to set up one here targeting their countrymen ...

Hampshire-based alternative broadband network and UK ISP toob, which has deployed a full fibre (FTTP) network across parts of ...

When digital journeys falter, it’s the human voice that restores trust, says Vanda Dickson, business development manager at ...

As part of this collaboration, BT will integrate Pindrop® Protect and Pindrop® Passport, the company’s patented ...

The fastest-growing airline in India, Akasa Air, has partnered with One Point One Solutions to introduce an innovative ...

Akasa Air, India’s fastest-growing airline, has partnered with One Point One Solutions to introduce an advanced Omnichannel CCaaS solution aimed at strengthening customer engagement and operational ...

A rare number plate worth $1 million changed hands for just $238 due to a “failure of policy” by Transport for NSW, which the ...

Boomi, the leader in AI-driven automation, today announced that Teachers Mutual Bank Limited, one of Australia’s largest ...

The strike will involve Unite union members across five sites—Liverpool, Reading, Glasgow, Edinburgh and Stirling.

These foundational ecosystems are the bedrock of AI readinessBy Tim North, Global VP of Strategy Execution at ConnectIssued by ConnectJohannesburg, 13 Nov 2025 Tim North, Global VP of Strategy ...